Qualification: Minimum 12th in any stream
Experience: Minimum 6 months in Tele Calling.
Collections tele-calling would be given higher preference.
Good Communication / Negotiation Skills
Proficiency in Regional Languages
Working knowledge of computers and MS- Office.
Tele calling the delinquent customers or as per Strategies outlined.
Consistently achieving set targets
Achieving productivity metrics as per set benchmarks
Handling customer complaints/ Queries
Inter department follow- ups on need basis.
Timely allocation of cases to agencies/ collectors
Supporting Agencies/ Collectors as required
Ensuring timely escalations/ feedback/ MIS to management
Walk-in Interviews are welcome (Expect Saturday & Sunday)
Salary: INR 1,50,000 - 3,00,000 PA.
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Telecalling/Telemarketing Executive
Employment Type: Full Time, Permanent
