Job Detail

Team Lead EUC - Medline Industries India Private Limited

Date Posted: Jan 04, 2020
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Job Detail

  • Location:
    Pune, Maharashtra, India
  • Company:
  • Type:
    Full Time/Permanent
  • Shift:
    First Shift (Day)
  • Career Level:
  • Positions:
    8
  • Experience:
    4 Year
  • Gender:
    No Preference
  • Degree:
  • Apply Before:
    Jun 29, 2020

Job Description

Medline is looking for a full-time End-User Computing Administrator who specializes on providing users with an optimized user experience using Microsoft Systems Center Configuration Manager (SCCM), AirWatch, Active Directory, and VDI technologies in our Pune office.
Responsibilities will include building, deploying, managing, and troubleshooting the Microsoft SCCM application, managing SCCM agents, monitoring software updates/patch management advertisements, creating complex custom-built reports utilizing Microsoft SQL Reporting Services, monitoring server and client components, software deployments, software metering, and in-depth troubleshooting of any issues related to the SCCM infrastructure or functionalities. This position also includes administrating and managing our VMware/AirWatch Mobile Device Management (MDM) and Virtual Desktop Infrastructure (VDI) server and environments.

RESPONSIBILITIES:

  • Works with Information Services partners to ensure accurate definition of technical requirements and fulfillment of assigned projects.
  • Proactively researches and tests new technologies and infrastructure upgrades which includes planning, testing, and implementing minor and major upgrades of the SCCM, VMware View, and AirWatch infrastructures in coordination with other IS Engineering teams.
  • Proactively reviews and resolves assigned escalated trouble tickets from End-User Services or IS engineering teams to ensure maximum uptime and productivity. Also, effectively documents and communicates the resolution of problems to IS partners as appropriate.
  • Creates and updates technical documentation to be used by End-User Services and Systems Engineering teams.
REQUIREMENTS:
  • Working knowledge of T-SQL scripting in conjunction with SQL Reporting Services and ability to create complex custom reports.
  • Working knowledge of automating manual processes using scripting languages (Power Shell preferred, Visual Basic).
  • In-depth working knowledge of Microsoft Workstation Operating Systems (Microsoft Windows 7/8.1/10), and the Microsoft Office 2010/2013/2016, 365 Suite of applications.
  • Demonstrated knowledge of application testing environments.
  • Knowledge of Virtual Desktop Infrastructure (VDI) (VMware).
  • Required novice knowledge of LAN topology, routers, hubs, switches and network protocols, including WAN/MPLS, and TCP/IP.
  • Requires in-depth knowledge of Microsoft Active Directory, Active Directory Group Policies, and Windows Servers.
  • An understanding and familiarity with Mobile Device Management technologies is a plus.
  • Requires familiarity with project management principles.
  • Must possess professional written and oral communications skills and the ability to clearly define objectives, goals, schedules, and assignments.
  • Requires strong interpersonal and organizational skills, including the ability to meet deadlines, follow written policies and procedures, and maintain superior customer service at all times with all users.
  • Must exercise sound independent judgment under minimal supervision.
EDUCATION/CERTIFICATIONS:

Microsoft certification in System Center Configuration Manager 2012 required
Bachelors Degree in Computer Science or equivalent experience/certification

EXPERIENCE:

  • 6+ Years: Supporting a VMware Horizon/View environment preferred.3+Years: Installing and supporting Windows 7 and Windows 10 desktops and Windows 2008/2012 servers.
  • 5+ Years: Implementing and supporting Microsoft System Center Configuration Manager (SCCM).
  • 3+ Years: Experience with administrative scripts (VBScript, Java Script, Power Shell, etc.).
  • 6 + Years EUC Team management experience
  • Must understand software distribution methodologies and practices.
SKILLS:

  • Technically astute in the areas of DNS, DHCP, TCP/IP, Microsoft Active Directory, Group Policy Objects and Distributed File System Namespace and Replication.
  • Must be a team player who is self-motivated and looking for an excellent growth opportunity.
  • Lead from the front and Innovative.
  • Fluent English communication.
  • Willing to work in 24 x 7 shifts whenever needed.
Other
Other
Full Time, Permanent
Other
Education
Any Graduate in Any Specialization
Any Postgraduate in Any Specialization
Any Doctorate in Any Specialization, Doctorate Not Required

Benefits

Skills Required

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Company Overview

Pune, Maharashtra, India

Medline is America’s largest provider of medical supplies and solutions, family-led for four generations. Medline is the largest privately held manufacturer and distributor of healthcare supplies in the United States, providing more than 350,000 pro... Read More

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