Communication: Excellent verbal and written communication skills and expresses opinion without hesitation. Ability to communicate up and down/across departments should coordinate
f. Ethics: Treats people with respect, keeps commitments, and works with integrity.
g. Proficiency with MS Office
h. Project Management: project planning and execution (drawing up plans, monitoring progress, implementing planned activities, conducting trainings, handling multiple priorities etc)
i. People Management: Handling teams of various levels, conflict resolution, conduct reviews and provide feedbacks for improvement etc
j. Process Management: ensure internal and client process compliance
k. Reporting: Ability to manage and report on various metrics for internal and client purposes
Salary: Not Disclosed by Recruiter
Industry: Legal
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Back Office/Web/Transaction Processing
Role: Team Leader -(Technical)
Employment Type: Full Time, Permanent
