Sr Engineer Voice Operations

Sr Engineer Voice Operations - NTT Global Networks

Date Posted: Mar 26, 2020

Job Detail

Location:

Mumbai, Maharashtra, India
Company:

NTT Global Networks
Type:

Full Time/Permanent
Shift:

First Shift (Day)
Career Level:
Positions:

1
Experience:

4 Year
Gender:

No Preference
Degree:
Apply Before:

Dec 02, 2020

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Job Description

Extensive knowledge/experience with Cisco TDM/ IP voice systems and components. Hands-on troubleshooting experience on Avaya/Cisco voice products.
Experience with E1, T1, FXS, FXO, MGCP, SCCP, SIP, SRST, H323
Good communication skills

Required Candidate profile

Strong technical knowledge on CUCM features, Call flows, Call handlers, gateway analog and voice troubleshooting.
Hands on experience in Upgrade, Migration of Unified products.
Providing on call support to team for escalated issues.
Voice over IP, Cisco & Avaya Telephony operations.
Extensive knowledge/experience with Cisco TDM/ IP voice systems and components.
Hands-on configuration and troubleshooting experience on CISCO CUCM, UCCX, UNITY, AVAYA CM, AVAYA Audix/Modular messaging.
Deploy, configure and maintain a variety of voice technologies including: Cisco, Asterisk etc.
Provide Tier 1, 2 and 3 operational support for deployed technologies such as PBXs, mobility servers, voicemail systems, toll bypass gateways and other network infrastructure.
Knowledge and experience operating converged (voice/video/data) networks, including knowledge of CoS, QoS and related quality of service parameters over MPLS backbone, WAN and voice circuit experience in VoIP environment.
Monitor, troubleshoot, and escalate production problems affecting the global network and systems infrastructure.
Perform vendor interaction with internal and external support organizations.
Participate on project teams to effectively communicate the operational requirements to ensure effective project/technology transition.

RoleCustomer Support Engineer/Technician

Industry TypeTelcom, ISP

Functional AreaIT Hardware, Technical Support, Telecom Engineering

Employment TypeFull Time, Permanent

Role CategoryTechnical Support

Education

UG :Graduation Not Required, Any Graduate in Any Specialization

PG :Any Postgraduate in Any Specialization, Post Graduation Not Required

Doctorate :

Benefits

Skills Required

Job is expired

Company Overview

NTT Global Networks

Mumbai, Maharashtra, India

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TT Global Networks, a subsidiary of NTT Communications, is a leading pioneer in the software-defined networking industry. We are looking for dynamic team members who love what they do, are looking for a challenge and want to be a part of a rapidly g... Read More

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