Job Detail

Sr Associates Technical support - ADG Online Solutions Pvt. Ltd.

Date Posted: Sep 26, 2020
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Job Detail

  • Location:
    Faridabad, Haryana, India
  • Company:
  • Type:
    Full Time/Permanent
  • Shift:
  • Career Level:
  • Positions:
  • Experience:
    4 Year
  • Gender:
    No Preference
  • Degree:
  • Apply Before:
    Mar 25, 2021

Job Description

Required Skills:


Educational Qualification :Any Graduates with computer Background/UG with Minimum 1 year Experience

Work Experience • 0-5 years experience in Service Desk environment

Technical Skills •

Working knowledge of Microsoft Office including Outlook

  • Basic Desktop troubleshooting
  • IE & Outlook troubleshooting
  • Windows 10 troubleshooting
  • Installation of Microsoft applications

• Skype & O365 troubleshooting

  • Share point (Access Provisioning & Troubleshooting)
  • Folder Access • AD Account Management
  • Creation, Modification & Deletion of accounts
  • Password Reset

• Account un-lock

  • Adding users to security group in AD
  • VPN troubleshooting •
  • Hands-on experience in Ticketing tools.

Other Essential Skills Customer Service Skills

 

1. Good communication skills Written & Verbal.

2.Good Analytical Skills and presence of Mind.

3.Good Problem solving and Reasoning skills.

4. Multi Tasking and Time Management skills.

Benefits

Skills Required

Job is expired

Company Overview

Faridabad, Haryana, India

ADG is techno-marketing company. Over the span of a decade, we have been providing Services in Artificial Intelligence(AI), Machine Learning, IOT, analytics, data science, software application development, mobile apps development for resolving the bu... Read More

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