Required Candidate profile Salary: Not Disclosed by Recruiter Industry:IT-Software / Software Services Functional Area:IT Software - Network Administration, Security Role Category:System Design/Implementation/ERP/CRM Role:Outside Technical Consultant Employment Type:Full Time, Permanent
Position Overview:
This position will provide technical post-implementation/go-live services for enterprise software solutions throughout for BMC's worldwide customers. The Application Managed Services Consultant will provide consultative operational services on BMC ITSM. The Consultant must be able to multi task in a fast-paced environment since they will be working on incidents, problems, releases, patching, upgrades, integrations simultaneously.
Key Accountabilities/Duties:
-Provide operational support on
-Create integration connectors using DWPA, involves java skills (optional)-Follow the ITIL standard best processes.
Requirements:
-Candidate must possess a Bachelor's Degree.
-Candidate must have business level Reading, Writing and Speaking skills in at least one of the following languages:
-3-8 year's IT experience
-Pune or Bangalore Location
-Should have worked in Applications Managed Services and Consulting Services environment
-Experience on UNIX operating system and ITIL framework is an advantage.
-Experience in Administration, Operations, Customizations, Integrations, Performance tuning, Patch implementation, Upgrades and development of ITSM remedy
-Excellent in troubleshooting ITSM applications, integrations, customizations.
-Well organized with a positive attitude, and ability to work and communicate with Customers, Vendors, and other internal groups as required.
-Should be customer facing.
-Exercises independent judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criteria for obtaining results.
-Effective communication skills (verbal and written).
-Willing to work in EMEA/US/rotational shifts, weekend and ready to be on-call to support priority issues.
BMC helps customers run and reinvent their businesses in the digital age by tackling their IT management challenges, championing their innovation, and celebrating their success. Every BMC employee has the potential to have a tremendous impact on cus... Read More
