Coordinate and monitor the workload of the development team and ensure work is done in accordance with quality guidelines and timelines
- Update US Team Leads and the US Project Manager on team progress and become the point person for issues concerning the development team
- Analyze root causes of system errors and processing issues in application software and coordinate repair activities
- Investigate complex requests to determine if request should be grouped with other requests to decrease duplication of work
- Evaluate team resolution timelines to ensure timelines can be achieved
- Execute software performance matrix tests, when necessary, to ensure new products and product enhancements are complete within quality guidelines.
- Train team on transaction processing outputs, troubleshooting errors, and processing requests that are within the projects
- Partner with US Team Leads to ensure they are updated on requests; status and resolution timelines
- Motivate team to meet and exceed departmental goals set by the Director of Information Systems and reward team members if goals are exceeded
- Oversee the quality assurance of programs including testing of product quality
ADG is techno-marketing company. Over the span of a decade, we have been providing Services in Artificial Intelligence(AI), Machine Learning, IOT, analytics, data science, software application development, mobile apps development for resolving the bu... Read More
