Job Detail

Job Description

Senior Software Engineer is a key role within Sectors Decarbonisation & Global Lubricants Information & Digital Technology Service & Operations Management (SOM) teams that consists of fast-growing portfolios such as:

• Sectors & Decarbonisation
• Strategic Ventures & Accounts
• Data & Digital Products Operations

This is a newly established business and team post Organisational Reshape and currently operating as a start-up that is rapidly evolving to scale up to enable a global business of USD 5+ Billion annual C5 contributions to bottom line. We are looking for a highly flexible and adaptable individual who has high resilience to ambiguity, uncertainly and transformational change to solve one of biggest problems in world to decarbonise meet Net Zero ambitions globally across different industrial sectors.

The Senior Software Engineer will join our team that enables operational value through collaborative, cross-functional, business-driven opportunities for products developed through a unique approach of balancing human-centered and digital design with an Agile technology capability to tackle complex problems in original ways. With a huge variety of potential projects and digital products to operate across the business, you’ll be challenged to think and do differently, with the opportunity to get involved in product end-to-end from an operations perspective. We are a focused proactive group of operations engineers looking for candidates who are passionate about development and operations. We are an integral part of a product journey; we automate, find anomalies, fix issues, and ask all the right questions. We’re looking for a Senior Software Engineer with the ability to tackle complex problem areas in terms of operations, monitoring, management, and troubleshooting. Candidate should have a desire to learn and master technologies used for large scale, distributed and scalable product development on public, private and hybrid clouds. You will be working closely with product developers and the site-reliability teams amongst other integrated groups within Shell.

Principal Accountabilities:

• Ensure the performance, responsiveness, and availability of applications
• Proactively identify issues, troubleshoot, and escalate issues in real-time interacting with end-users and internal subject matter experts to minimize any business/value impact to the organization
• Help maintain code quality, organization, and automatization
• Communicate with other teams and individuals to perform operational tasks for the applications
• Operate and manage mission critical systems with scale, availability, and resiliency in mind.
• Help product development deliver new features to production with a high degree of quality and availability.
• Perform deep analysis of incidents and identify the root cause of any issue.
• Participate in on-call rotations and be available for issue resolution activities.
• Coach and mentor other Software Engineers in the team

Technical Skills & Experience Requirements:

• Experience with backend technologies such as NodeJS (Typescript), GoLang and GraphQL
• Experience with frontend technologies such as React and Swift
• Experience with database technologies such as PostgreSQL, CosmosDB and MSSQL
• Experience with data-rich JavaScript/HTML/CSS applications
• Experience with Docker, Kubernetes, and Microsoft Azure/AWS, GitHub, Terrafrom, Jenkins, CircleCI, SonarQubem EFK Stack
• Excellent analytical, problem-solving, coding, testing, and automation skills
• Passion for performance, accessibility, and reliability improvements
• Familiar with DevOps, Continuous Integration / Continuous Deployment
• A solid background in Computer Science fundamentals: data structures, algorithms, and deftness at object-oriented design and systems architecture

Job Dimensions:

• No direct reports
• Indirect Reports in Managed Service teams supporting our applications.
• Virtual working in a global environment with culturally diverse teams.
• Managing multiple delivery priorities and multiple demand requests. Working with multiple stakeholders in various organizations.
• Risks - License to Operate, Global reputation, $100's of millions at risk

This position manages overall delivery, outages, for landscapes thereby ensuring availability, reliability, and overall supportability on a 7x24, 365-day basis. If this job is not done well and accurately, any/all the risks above could occur.

Skills Required

• MySQL