Senior Continual Service Improvement Manager

Senior Continual Service Improvement Manager - Standard Chartered Bank Ltd

Date Posted: Mar 30, 2020

Job Detail

Location:

Bengaluru, Karnataka, India
Company:

Standard Chartered Bank Ltd
Type:

Full Time/Permanent
Shift:

First Shift (Day)
Career Level:
Positions:

5
Experience:

6 Year
Gender:

No Preference
Degree:
Apply Before:

Aug 27, 2020

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Job Description

Analyse processes and re-engineering alternatives with an understanding of technical problems and solutions as they relate to the current and future environment.

Perform qualitative and quantitative analysis of key performance indicators in an effort to identify opportunities for improvement in the existing business model, processes, and structure

Define and implement improvement plans that demonstrate specific activities and initiatives to improve the overall quality of service and service offerings.

Develop recommended operational improvements and facilitate execution of improvements

Monitor practices and processes to guide the implementation of compliance and improvement strategies improvement

Responsible for targeting completion of process improvement projects within a specified time frame

Actively lead projects and provide individual contributions after key projects have been identified.

Manage and maintain Continuous Improvement Plans and associated materials

Provide management with project status updates, feedback, and appropriate reporting on key responsibilities and objectives

Risk Management

Work with Risk & Control to ensure all potential/identified risks arising are managed.

Pro-actively manage the domain operational risk profile and assist in managing risk related issues

Regulatory & Business Conduct

Display exemplary conduct and live by the Group s Values and Code of Conduct.

Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

Stakeholders across Technology Services and T&I

Our Ideal Candidate

A bachelor s degree or higher, in Computer Science, Management Information Systems or related discipline

ITIL Certified

ITIL Continual Service Improvement (CSI)

Lean Six-Sigma Green Belt

RoleSystem Administrator

Industry TypeEducation, Teaching, Training

Functional AreaIT Software - Network Administration, Security

Employment TypeFull Time, Permanent

Role CategoryAdmin/Maintenance/Security/Datawarehousing

Education

UG :Any Graduate in Any Specialization

PG :Post Graduation Not Required

Benefits

Skills Required

Job is expired

Company Overview

Standard Chartered Bank Ltd

New Delhi, Delhi, India

0 Current Jobs Openings

Standard Chartered Bank is India’s largest international bank with 100 branches in 43 cities, and we have been operating here since 1858. Key clients segments include Corporate & Institutional Banking, Commercial & Private Banking as well as... Read More

Job Detail