Manage programming and development teams for ERP and in-house app development for
iOS, web and other applications.
• Work with the architecture and business requirements leads to insure synchronize
development of integrate and testable requirements.
• Manage acceptance testing for hardware and software, ensuring data collection perform
according to compliance protocols and available for verification.
• Navigate development and introduction of QA and configuration management policies and
procedures to ITV applications prior to field deployment.
• Used SharePoint to provide real time reports and data to both Motorola and Walmart.
• Create departmental project tracking system & costing system utilizing SharePoint.
• Identify operational training materials and procedures utilize to train new members of the
operations team.
• Identify opportunities for technology refresh and retirement, infrastructure optimization,
and consolidation of technical infrastructure.
• Direct top-performing architecture, design, and development teams for international firm
specializing in information and communication systems.
• Establish policy and procedure on security and safety management, infrastructure
management, system management, crisis management and emergency preparedness.
• Maintain security of both electronic and physical records against unauthorized access and
release according to HIPAA, state and federal regulations.
• Conduct post payment provider education and assist program staff in development of
Medicaid policy and procedures.
• Managing a portfolio of accounts to achieve long-term success
• Developing positive relationships and handling customers needs
• Work to satisfy customers needs and requests, respond to their queries in a timely manner
and aspire to deliver a positive customer experience.
as per company norms
