Job Detail

ROLE DESCRIPTION:

HCL is seeking for bright and enthusiastic individuals to strengthen the Infrastructure Services. At HCL you would be working with a team of highly motivated, energetic professionals involved in managing business in the Infrastructure Services arena. The career growth of selected candidates will include but not limited to strategic Sales & Account Management, Solution structuring, Domain evangelization, Strategy formulation etc. leading to Senior Leadership at HCL.

Responsible for all pre-sales activities including RFP/RFI response, conceptualize solutions, proposal preparation, service mapping.

QUALIFICATION:

• Post-Graduation in Management with Engineering background.

EXPERIENCE:

• Total 6-8 Years of Domain/Industry Experience.
• Minimum 5 years of relevant Domain/Industry Experience.
• Experience with Global customers preferred or with Large Indian Enterprises.
• Experience in Infra operations, implementation or delivery will be looked at positively.

SKILLS:

Technical& Non-Technical:

• Key responsibility would be Bid Management and IT Infrastructure solution design

• Work with the Sales, Technical and Delivery team, Finance team and HR team to come up with a competitive proposal response.

• Effectively coordinate with other stakeholders for solution design, customer visits

• Good understanding and appreciation of the Technology landscape (IT Infrastructure - Data Centres, Networks, End User Computing, Security, Tools etc.).
• Exposure and inclination towards analytics and numbers
• Exposure to ITIL framework
• End-to-end ownership of the proposal response to the client.
• Good Analytical skills - well versed with MS Office (Word, Excel, PowerPoint) to prepare proposals, perform financial business cases and data analysis

Soft skills:

• Excellent Written and Oral Communication skills.
• Interpersonal skills: Understands Ways of Working, Works seamlessly with peer groups, Ability to connect with Sales and technology teams.
• Presentation Skills: Understands HCL Infrastructure Services Division(ISD) Differentiators, Positioning and Peer Set Comparison , Present Corp pitch during induction sessions and internal team, Accompany Leadership/Vertical leads during client visits and understand messaging and articulation.
• Self / People Management Skills: Self Motivated, Self-Starter, Time and Prioritization Management.

COMPETENCY PROFICIENCY:

Core Competency:

Collaboration: Takes initiative to actively participate in team interactions. Without waiting to be asked, constructively expresses own point of view or concerns, even when it may be unpopular. Ensures that the limited time available for collaboration adds significant customer value and business results.

Communicating for Results: Converses with, and writes to, peers in ways that support transactional and administrative activities. Seeks and shares information and opinions. Explains the immediate context of the situation, asks questions with follow-ups, and solicits advice prior to taking action.

Problem Solving: Asks questions and looks for data that helps to identify and differentiate the symptoms and root causes of every day, defined problems. Suggests remedies that meet the needs of the situation and those directly affected. Resolves problems and escalates issues appropriately.

Role Based Competencies:

Accountability: Checks assumptions about mutual expectations and clarifies standards of overall performance. Checks the scope of responsibilities of self and others. Monitors day-to-day performance and takes corrective action when needed to ensure desired performance is achieved.

Analytical Thinking: Collates and reports information. Identifies trends and exceptions. Investigates to define problems more accurately. Sorts information in order of importance.