Officer - Retail Banking Operations

Officer - Retail Banking Operations - Standard Chartered Bank Ltd

Date Posted: Mar 30, 2020

Job Detail

Location:

Bengaluru, Karnataka, India
Company:

Standard Chartered Bank Ltd
Type:

Full Time/Permanent
Shift:

First Shift (Day)
Career Level:
Positions:

11
Experience:

7 Year
Gender:

No Preference
Degree:
Apply Before:

Oct 14, 2020

Email to Friend Add to Favourite Report Abuse

Job Description

Responsibilities:

1. To ensure that all transactions related to unit are processed / checked within the agreed timeliness and accuracy as specified in the SLA with CPC or internally with any unit

2. Processing and decision making as per the Departmental Operating Instructions manual and group standards as applicable

3. To ensure that errors highlighted are rectified or reported on the same day of errors identified (specifically for the activities handled from time to time)

4. To report / escalate exceptions to the Manager

5. Upholding the values of the Group and Company at all times

6. Compliance with all applicable Rules / Regulations of the Company and Group Policies and adherence to the Organization s Code of Conduct

7. Comply with Group Money Laundering Prevention Policy and procedures to the extent applicable and Reporting all suspicious transactions to the Line Manager

8. Comply with Group / Country KYC Guidelines and adhere to the relevant Controls and Checks

9. Take responsibility / ownership and follow existing operational processes / controls and suggests if changes required with a view to mitigate Operational Risk

10. Recommend process / work flow changes for greater efficiency and control

11. Ensure timely completion of all MIS s, Self Assurance checks, and all relevant regulatory and group returns

12. To report unit s OR issues and losses to UORM

13. To identify and report all exceptions on non compliance with standard controls

14. To identify and report all weaknesses inherent in the standard controls

15. To maintain independence in the conduct of KCSA i.e. not selecting and reviewing sample of self-performed transactions

16. To report accurate data in PS Tool and to report accurate data/MIS to the management

17. Ensure Archival/Retrieval procedure for all documents is followed as applicable to the process

18. To report system/applications issues on time

19. Where applicable, proactively handle volume assignment, backup readiness, validation of submissions, handle queries and complaints

Measures:

1. Adherence to Service Level agreements & ensure to have minimal Pass 2 errors & NIL customer complaints/breaches

2. Adherence to ALL of above requirements without exception

RoleBack Office Executive

Industry TypeEducation, Teaching, Training

Functional AreaFinancial Services, Banking, Investments, Insurance

Employment TypeFull Time, Permanent

Role CategoryTreasury

Education

UG :Any Graduate in Any Specialization

PG :MBA/PGDM in Any Specialization

Benefits

Skills Required

Job is expired

Company Overview

Standard Chartered Bank Ltd

New Delhi, Delhi, India

0 Current Jobs Openings

Standard Chartered Bank is India’s largest international bank with 100 branches in 43 cities, and we have been operating here since 1858. Key clients segments include Corporate & Institutional Banking, Commercial & Private Banking as well as... Read More

Job Detail