Roles and Responsibilities • Keep track of in scope IT inventory equipments inventory
• Maintain information like, serial number, asset code( Make and Model), warranty and AMC status, Location etc. ( Details to be shared by client along with baseline during transition), software licenses for all assets
• Track & Monitor warranties of all hardware assets in scope. Updating IMAC changes, collect and maintain software (MS Office, Outlook ) in licenses category, (business applications are out of scope) .
• Manage and Maintain delivery Challans, gate pass etc., related to movement of Assets
• Provide the inventory & Asset Data through a monthly reporting process in a mutually agreed format.
• Inventory scanning using tools shall be pertaining to intelligent devices only. For non-intelligent devices like printers, scanners etc, it shall be done manually.
• Asset Tagging for in scope assets using the tools and asset tags
• Provide update on asset moving to end of AMC/ Warranty
• Coordinate for material movement as per requirement, maintain separate asset list for refresh, pool assets & other BAU requirements.
• Provide Monthly Asset Management report
• Track and update all machine movements
• Discover Software licenses on workstations using IT inventory tool and produce software license inventory report.
• Log calls with customers vendors and coordinate for hardware, firmware and OEM related calls.
• Keep track of response and resolution times agreed by the customers 3rd party vendors.
ADG is techno-marketing company. Over the span of a decade, we have been providing Services in Artificial Intelligence(AI), Machine Learning, IOT, analytics, data science, software application development, mobile apps development for resolving the bu... Read More
