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Inbound Process- Analyst - eClerx Services Ltd.

Date Posted: Mar 25, 2020
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Job Detail

  • Location:
    Mumbai, Maharashtra, India
  • Company:
    eClerx Services Ltd.
  • Type:
    Full Time/Permanent
  • Shift:
    First Shift (Day)
  • Career Level:
  • Positions:
    5
  • Experience:
    2 Year
  • Gender:
    No Preference
  • Degree:
  • Apply Before:
    Aug 18, 2020
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Job Description

  • Resolve Customer queries and Complaints
  • Troubleshooting of technical issues related to customer's services
  • Assist the customers on queries regarding their Products and Services via voice
  • Ability to analyze information and evaluate results to choose the best solution and solve problems
  • Ensure that appropriate steps were taken to resolve customers problems and providing feedback accordingly
  • Conduct quality monitoring on voice calls

Desired Candidate Profile:

  • Any Under graduate /Graduate with 1 year of exp. are eligible
  • Candidates having exp. In inbound process
  • Flexible to work in Night Shifts / 24*7
  • Excellent verbal, written communication and listening skills
  • Should have good command over English Grammar and Fluency in English
Please carry following documents for Interview:
  • Updated Resume
  • Any ID Proof

Benefits

Skills Required

Job is expired

Company Overview

eClerx Services Ltd.
, India
0 Current Jobs Openings

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