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Identity and Access Management Senior Technical Support Engineer - ADG Online Solutions Pvt. Ltd.

Date Posted: Oct 14, 2020
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Job Detail

  • Location:
    Faridabad, Haryana, India
  • Company:
    ADG Online Solutions Pvt. Ltd.
  • Type:
    Full Time/Permanent
  • Shift:
  • Career Level:
  • Positions:
  • Experience:
    6 Year
  • Gender:
    No Preference
  • Degree:
  • Apply Before:
    Apr 13, 2021
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Job Description

  • Resolve customer-reported issues while working closely with other cross functional teams, occasionally traveling to customer sites
  • Apply your advanced technical expertise using standard operating and diagnostic protocols to resolve a range of highly complex system level issues
  • Drive operational excellence through quality closures and proper escalation of issues
  • Lead efforts in facilitating problem re-creation and failure analysis of system level issues
  • Create and deliver timely and highly focused training programs


Essential Requirements:

  • 6 to 10 years of overall experience with strong experience in a previous technical support role.
  • At least 5+ years of experience in the Identity and Access Management Domain with Strong troubleshooting skills.
  • Knowledge about Web Logic, WebSphere and Wild fly
  • Strong Knowledge about Linux and web-based applications including hands-on experience, troubleshooting and administration.
  • Advanced Database SQL knowledge including hands-on experience, troubleshooting and administration.
  • Certification on any IAM Product
  • Basics of Java
  • First-rate customer focus
  • Excellent communications and interpersonal skills
  • Vendor management skills
  • Ability to work under pressure with calmness and composure
  • Exceptional analytical ability

Desirable Requirements:

  • Strong experience in a previous technical support role

Benefits

Skills Required

Job is expired

Company Overview

ADG Online Solutions Pvt. Ltd.
Faridabad, Haryana, India
0 Current Jobs Openings

ADG is techno-marketing company. Over the span of a decade, we have been providing Services in Artificial Intelligence(AI), Machine Learning, IOT, analytics, data science, software application development, mobile apps development for resolving the bu... Read More

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