Subject Matter Expert for Customers and Team: leveraging your skillset and hands-on experience you will provide guidance, training and resolutions related to recruiting needs and programs across regions.
• Process Excellence: Drive the culture of continues improvement through LEAN, Six Sigma and KAIZEN
• People Management: Manage teams performance, provide coaching & feedback to direct reports and ensures team has cross-functional knowledge. Provides training and guidance on policies, processes, and systems to customer and team members.
• Business Acumen: understands core business objectives, who customers are, and how the metrics impact the services that are provided, documents business requirements for system enhancements or changes
• Stakeholder Management: Responds quickly and accurately to questions from customers, team and internal business partners.
• Data Analysis & Interpretation: Understands, collects data and pulls reports from HR tools, may key in/maintain data in system. Ensures quality of the data through regular audits.
• First Point of Contact for Escalations point of contact for any process related issue.
as per company norms
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Leadership Principles Take a tour of Amazon Working at Amazon Amazon... Read More
