Job Detail

Customer Service Associate

We are considering you for the role of Customer Service Associate at Tech-Mahindra for Pan India Location.

Selection Process:

We are selective when it comes to quality talent. We hire candidates who are Undergraduate / /Graduate/Postgraduate in any discipline. Fresher can also apply

Career Growth:

Experience the strength of a global MNC & the warmth of employee centric policies. Tech Mahindra offers the strength and experience of a major global corporation, complemented by its employee centric policies. Committed to personal development and career progression.

Bond: NO BOND/NO SERVICE AGREEMENT AT ALL.

Required Skills:

*Excellent Verbal & written communication skills

*Willing to work in a 24X7 environment supporting customers worldwide.

* Basic Understanding of customer service to help resolved Telecom related queries.

*Acts quickly to resolve customer issues in a way that retains trust and maintains delight.

*Demonstrates customer- oriented responsiveness in answering inquiries and issues through compliance

*Ensures timely and accurate resolution of problems to avoid customer business impact

Job Specifications

• 5 days working process with 2 rotational week offs.
• Any UG or Graduate preferred (FRESHER )
• Immediate Joiners preferred.
• Work from Home
• 6 Months Direct contract with Tech Mahindra
• Must be Fluent with English and Hindi
• Needs to have Laptop / Desktop with Windows 10 processor and Wi-Fi up to 10mbps speed

Company's Profile:

Tech Mahindra Limited is engaged in the business of computer programming, consultancy, and related services. The Company's segments include Information Technology (IT) Services and Business Processing Outsourcing (BPO). The Company operates in various sectors, including telecom business and enterprise solutions business. The telecom business provides consulting-led integrated portfolio services to customers, which are telecom equipment manufacturers, telecom service providers and IT infrastructure services, and BPO, as well as enterprise services (banking, financial services and insurance (BFSI), retail and logistics, and manufacturing, among others) of IT and IT-enabled services delivered through a network of various locations around the world. The enterprise solutions business provides IT services, including IT enabled services, application development and maintenance, consulting and enterprise business solutions, extended engineering solutions and infrastructure management services.