Role : EXECUTIVE
Location : Faridabad(Charmwood Plaza, Suraj Kund road)
Nearest Metro Station : Tugalkabad (10 min away from metro Station)
Job Description :
1. Manage large amounts of incoming calls
2. Identify and assess customers' needs to achieve satisfaction.
3. Build sustainable relationships and trust with customer accounts through open and interactive communication
4. Provide accurate, valid and complete information.
5. Handle customer complaints, provide appropriate solutions and alternatives within the time limits
6. Follow up to ensure resolution.
7. Keep records of customer interactions, process customer accounts and file documents
8. Follow communication procedures, guidelines and policies
9. Should have good Email etiquette.
If You are interested or do you have any reference please go through the details and share your interest level with update cv at adghr@adgonline.co.in & call 9667077736.
ADG is techno-marketing company. Over the span of a decade, we have been providing Services in Artificial Intelligence(AI), Machine Learning, IOT, analytics, data science, software application development, mobile apps development for resolving the bu... Read More
