The ERP Consultant will be primarily responsible for implementing and providing support for Enterprise Resource Planning systems for companies with significant online presences. The ERP Consultant will analyze the systems and work directly with clients and management to define system requirements, design and propose solutions, configure the software and train employees.
System Analysis
Most companies employing an ERP Consultant will already have an ERP system in place. The first job of an ERP Consultant will be to examine the current system to pinpoint strengths and weaknesses, before they can develop ways it can be optimized.
User Training and Support
The ERP Consultant will be responsible for optimizing the system for easy use, and training employees in its functions. Generally a training program will be organized to educate employees as efficiently as possible.
Customer Service
The ERP Consultant will be responsible for meeting directly with customers and clients to find out their ERP-related needs. They will then incorporate these needs into a cohesive plan that serves the company’s full client pool.
Technical Support and Upgrades
The ERP Consultant will be responsible for performing day-to-day maintenance on the ERP system, as well as installing new upgrades and testing for bugs. System configuration and data migration will be part of the job responsibilities as well.
Project Development and Presentation