Job Detail

END USER & DATA CENTER IT ASSET MGMT - ADG Online Solutions Pvt. Ltd.

Date Posted: Sep 23, 2020
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Job Detail

  • Location:
    Faridabad, Haryana, India
  • Company:
  • Type:
    Full Time/Permanent
  • Shift:
    First Shift (Day)
  • Career Level:
  • Positions:
  • Experience:
    3 Year
  • Gender:
    No Preference
  • Degree:
  • Apply Before:
    Apr 05, 2021

Job Description

    • Key Responsibilities : A-Liaising with the customer representatives Provide recommendations to client on deployment of new features B-Create and Manage requests on ITSM tool C-Provide training and mentor existing team and new hiresD-Client escalation management, stake holder management Implement the changes as applicable, test the changes and handover to customerE-Troubleshoot issues with Backup Deployment

  • Technical Experience : A-Asset management, Change management, problem management and Major incident management B-Various Service delivery reportingC-Support billing activities CMDB to be updated accuratelyD-CI Relationship mapping to be updated application infrastructureE-Should have 6 years of experience in Service ManagementF-Good understanding of procedures, application and concepts within own subject area and understanding them in the context of the business

Benefits

Skills Required

Job is expired

Company Overview

Faridabad, Haryana, India

ADG is techno-marketing company. Over the span of a decade, we have been providing Services in Artificial Intelligence(AI), Machine Learning, IOT, analytics, data science, software application development, mobile apps development for resolving the bu... Read More

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