Job Detail

Job Description

Role : Digital Marketing Expert
EXP :2-5 Years
Location : Faridabad(Charmwood Plaza, Suraj Kund road)

Nearest Metro Station : Tugalkabad (10 min away from metro Station)

 Job Description :- 

Roles and Responsibilities

• Owner of the relationship with the customer across all channels like Email, push & desktop notification etc.
• Set up key processes, design campaigns with the objective of engaging customers positively and convert them into brand evangelists.
• Conceptualize and plan creative campaigns across channels (email, push, desktop) based on the objective and audience segmentation.
• Planning and delivering CRM strategies, encouraging customer retention.
• Develop transactional, promotional, and informational content strategies that maximize customer retention and acquisition.
• Identify new CRM channels and their integration with existing touchpoints in the customer lifecycle.
• Plan and maintain a monthly campaign calendar across channels.
• Identify and maintain key software to manage customer lists and reach outs. Analyze data and provide insights to optimize campaign performance.

Desired Candidate Profile

• 5+ years of relevant experience with CRM, preferably e-com Industry.
• Good understanding of CRM tools.
• Previous experience in CRM marketing/retention marketing/email, push notification, SMS.
• Knowledge of HTML/CSS. Knowledge of email design with a creative eye is a big plus.
• Excellent team player with good written and verbal communication skills.
• Detail-oriented with excellent written and verbal language skills.
• Ability to manage/influence multiple stakeholders, good cross-functional skills

If You are interested or do you have any reference please go through the details and share your interest level with update cv at adghr@adgonline.co.in & call 9667077736.

Skills Required