Note : Candidate with excellentcommunication can apply.
Ll Command Center
Should have monitoring experience
Should have networking experience
Strong verbal and written communication skills.
Able to handling Global Customers.
Should have monitoring Experience
Should be ready to work in 24X7 environments. rotating shifts & rotating weekly Offs.
Candidates from Data Center Monitoring background will be preferred Or trainable resource.
Basic knowledge Of Unix/Windows/Backup will help for first level Support in few projects. ft is not mandatory that you will be troubleshooting each and every role. In most of the projects we have Catch and Dispatch SPOC for each and every business critical issue.
Event monitoring and co-relation skills.
Good knowledge of IM/PM/CM etc-.(Preferred)
Coordinate and manage relationships with vendors and support track.
Handle Ll troubleshooting& diagnose the issue and any to resolve alerts at your end to balance work load of L2 technical support team. (In few Project Customer will not allow due to access issue.)
Will be working on Server Monitoring, Hardware Monitoring Network Monitoring Backup Monitoring Batch Scheduler, ITSM Tools (Ret-dy, ServiceNow)etc
HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products, services and engineering are built on four decades of innovation, with a world-renowned ma... Read More
