Customer Support Engineer - Cloud & ERP Support Job Opportunity (with ADG Online Solutions Pvt Ltd (CMMI Level 5) based in Faridabad,(Suraj Kund Road)
Role : Customer Support Engineer - Cloud & ERP Support
Experience :2 to 5 years
Location : Faridabad,(Suraj Kund Road)
Nearest Metro Station : Tugalkabad (10 min away from metro station)
Educational Qualification:- Graduation or Post graduate in specific field.
Job description:
- A self-starter. Someone who takes initiative, complete ownership of projects. Delivers efficiently and aggressively against timelines.
- Love problem-solving and are excited to learn technical skills and troubleshooting
- Enterprise CRM experience such as Salesforce, Oracle
- Hands-on technical experience with configuration, data, and process modeling,
- Bonus if you have experience with Field Service Management processes in at least one of our industry sectors such as manufacturing, healthcare, telecom, construction.
- Excellent communication skills, equally comfortable with crafting emails as well as leading a white-board discussion with customers or delivering a functional system.