Customer Support

Customer Support - ADG Online Solutions Pvt. Ltd.

Date Posted: Oct 13, 2020

Job Detail

Location:

Faridabad, Haryana, India
Company:

ADG Online Solutions Pvt. Ltd.
Type:

Full Time/Permanent
Shift:
Career Level:
Positions:
Experience:

2 Year
Gender:

No Preference
Degree:
Apply Before:

Apr 12, 2021

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Job Description

Exceptional customer service skills and past experience of working in the relevant field for at least 2 years.
English communication on par with native English speakers; additional linguistic skills are a plus.
Multi-tasking and the capability to work under a high-pressure environment.
Ability to take initiatives without any directions; coordinate with multiple teams.
An innate passion for resolving customer queries.

Responsibilities

Identify, classify, and address support requests based on their priority and urgency.
Coordinate with internal teams to accurately provide resolutions to customers.
Building trust with adequate timely customer service.
Responding to customer queries via emails and our social media handles.
Documenting and reporting the kind, frequency, and extent of support requests for internal assessments.

Benefits

Skills Required

Job is expired

Company Overview

ADG Online Solutions Pvt. Ltd.

Faridabad, Haryana, India

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ADG is techno-marketing company. Over the span of a decade, we have been providing Services in Artificial Intelligence(AI), Machine Learning, IOT, analytics, data science, software application development, mobile apps development for resolving the bu... Read More

Job Detail

Customer Support - ADG Online Solutions Pvt. Ltd.

Job Detail

Job Description

Benefits

Skills Required

Company Overview

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