Customer Service Representative

Customer Service Representative - French - Medline Industries India Private Limited

Date Posted: Nov 27, 2019

Job Detail

Location:

Pune, Maharashtra, India
Company:

Medline Industries India Private Limited
Type:

Full Time/Permanent
Shift:

First Shift (Day)
Career Level:

Experienced Professional
Positions:

10
Experience:

4 Year
Gender:

Male
Degree:
Apply Before:

Jun 29, 2020

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Job Description

About Medline:

Medline is America's largest privately held national manufacturer and distributor of health care supplies and services. Today, Medline manufactures and distributes more than 350,000 medical products, encompassing medical-surgical items and one of the largest textile lines in the industry. With seven manufacturing facilities in North America and over 25 joint venture manufacturing plants worldwide, along with 32 distribution centers, Medline posted $ 10.2 billion revenue last year.

Why join Medline:

A direct, full-time employment in a large, stable, rapidly growing and yet profitable company.
Privately owned company with no public debts.
No ill effects of recent downturn/recession.
First-rate compensation and benefits package.
Genuine individual growth potential in this new establishment.
Open door and highly ethical work culture, with due accountability.

Job Description:

This position is responsible to provide World Class Customer Service to Medline's French Customers and Sales Representatives.

Some of the responsibilities are:

Order Entry for French Customers.
Ensures Order maintenance in QAD and also appropriate maintenance for EDI orders, from order entry to order Invoicing.
Review all reports on a regularly basis to ensure proper maintenance and to support month end and year end closings
Follow internal processes and policies & Work related SLAs.
Keep updated about any new system or process enhancements.
Follow required training to perform the job with great efficiency.
Any other duties as are within the scope, spirit and purpose of the job as requested by the line manager or Head of Department/Division.
Place claims & complaints.

Skills / Experience / Qualifications

Essential Skills

Excellent verbal and written communication skills with ability to liaison with European counterparts in French language.
Basic French language skills is a Must.
Methodic and structured organization skills.
Self-motivated and able to prioritize and organize a busy workload.
Proficient with MS Office.
Able to work well on own initiative or as part of a team with different cultural and national backgrounds.
Confident in dealing with individuals at all levels internally.

Educational Qualification

Bachelors degree and relevant experience with Customer Service function.
Customer Services training is a plus.

Work Experience:

1-3 years of relevant experience is desired.
Hands-on experience on QAD as an ERP is a Plus.
Strong administrative background.
Previous Customer Service Experience.
Knowledge of the medical supplies market place is a Plus.
Experience in related business functions such as purchasing, supply chain or sales is Plus..

RoleOther

Industry TypeIT-Software / Software Services

Functional AreaOther

Employment TypeFull Time, Permanent

Role CategoryOther

Education

UG :Any Graduate in Any Specialization

PG :Any Postgraduate in Any Specialization

Doctorate :Doctorate Not Required, Any Doctorate in Any Specialization

Benefits

Skills Required

Job is expired

Company Overview

Medline Industries India Private Limited

Pune, Maharashtra, India

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Medline is America’s largest provider of medical supplies and solutions, family-led for four generations. Medline is the largest privately held manufacturer and distributor of healthcare supplies in the United States, providing more than 350,000 pro... Read More

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