Customer Relationship Officer

Customer Relationship Officer - Ujjivan Financial Services Pvt. Ltd

Date Posted: Mar 31, 2020

Job Detail

Location:

Bengaluru, Karnataka, India
Company:

Ujjivan Financial Services Pvt. Ltd
Type:

Full Time/Permanent
Shift:

Second Shift (Afternoon)
Career Level:
Positions:

2
Experience:

4 Year
Gender:

No Preference
Degree:
Apply Before:

Oct 30, 2020

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Job Description

Knowledge of local language (Kannada) and area with good communication skills local hire
Should be able to communicate in local language
Identify and conduct surveys of new working areas for group formation.
Conduct projection meeting and form groups
Conduct Compulsory Group Training of Groups
Fill relevant profile forms with 100% accuracy and collect supporting documents.
Make Customer House visits and cross verify the household assets details furnished by the customer.
Conduct Centre meeting as per scheduled time and day without fail and maintain above 95% customer attendance.
Manage the total loans given out to customer.
Fill loan application form necessary documents for loan disbursement.
Conduct 100% loan utilization check within 7 days from the day of disbursement.
Motivate the customer for on time loan repayment.
Monitor the customer for better control over the program.
Retain customers minimize dropouts.
Promptly resolve all enquiries complain of Customer.
Maintain good relationship with customers and local people to improve the program.

Qualification : Bachelor Degree in any Stream. ( Convocation or Provisional Certificate is Mandatory)

RoleRegional Manager

Industry TypeBanking, Financial Services, Broking

Functional AreaSales, Retail, Business Development

Employment TypeFull Time, Permanent

Role CategoryRetail Sales

Education

UG :Any Graduate in Any Specialization

PG :MBA/PGDM in Marketing

Benefits

Skills Required

Job is expired

Company Overview

Ujjivan Financial Services Pvt. Ltd

Noida, Uttar Pradesh, India

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Job Detail