Job Detail

CRM MANAGER - Sakthi Management Services

Date Posted: Nov 29, 2019
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Job Detail

  • Location:
    Coimbatore, Tamil Nadu, India
  • Company:
  • Type:
    Full Time/Permanent
  • Shift:
    First Shift (Day)
  • Career Level:
  • Positions:
    10
  • Experience:
    10 Year
  • Gender:
    No Preference
  • Degree:
  • Apply Before:
    Jun 29, 2020

Job Description

Position: CRM MANAGER

Organization Name: Sakthi Financial Services

Industry: Banking and Financial Services

Products/ Services: Resources (Deposit, SD Bond and NCD)

  • To Design CRM campaigns and introduce new capabilities for the purpose of meeting emerging business needs and market trends.
  • Business-wide consumer analytics and behavioral reporting.
  • Deploying a variety of analysis tools such as best practice surveys to improve customer experiences.
  • Delivering key organization & functional projects for resourceOperation.
  • Assisting resources hub through timely resolution of raised queries and sharing of information requested.
  • Responsible for exceptions management and ratifying the unsettled/non-renewed Deposit.


Requirements:

  • Strong interpersonal skills.
  • Must have outstanding customer service skills.
  • Strong analytical skills.
  • Creative thinking skills.
  • Learning orientation.

Perks and Benefits 

Basis industry standards and last drawn salary

Salary: Not Disclosed by Recruiter

Industry:Banking Financial Services Broking

Functional Area:Financial ServicesBankingInvestmentsInsurance

Role Category:Retail/Personal Banking

Role:Customer Service Executive

Employment Type:Full Time, Permanent

Benefits

Skills Required

Job is expired

Company Overview

Koyampattur, Tamil Nadu, India

With a history of more than 80 years to its name, the Sakthi Group is a multi-dimensional conglomerate built on trust and customer patronage. The Anamalais Bus Transport (ABT), the parent organisation of the Sakthi Group was founded way back in 1931.... Read More

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