Responsibilities:
The Key role of the Central settlements Manager is
To drive Overall Settlements- Ensure cases settled within the defined TAT and above 95%
To ensure negotiation on 100% of cases
To negotiate increase in value of the initial offer
To drive collections on the agreed settlement value
To drive key performance input measures like customer contactability, Login adherence and schedule management
Key Success Metrics:
Settlement %, % Increase in negotiated value, Collection %, Schedule adherence and deliver prescribed login hours
as per company norms
Cliffex Software Solutions Llp is a Limited Liability Partnership firm incorporated on 09 March 2015. It is registered at Registrar of Companies, Kanpur. Its total obligation of contribution is Rs. 100,000. Read More
