Provides daily production support including monitoring and issue resolution
Lead and collaborate in a team environment to i dentify and help resolve issues
Provides 24 x 7 x 365 on - call assistance for support of production business system issues
Provides month end, year - end and physical inventory support
Leads discussion related to issue metrics and trends and leads process improvement based on trends
Responsible for analysis, design and implementation of new or enhanced business systems following IT standards.
Acts as a lead for system enhancements
Performs as a subject matter expert for system projects
Assume responsibility for project tasks and ensure they are completed accurately and in a timely fashion
Responsible for development of business and IT requirement list including definitions and system flows.
Work with the technical analyst and development team to ensure that they understand the specifications.
Responsible for implementation including testing, readiness assessment, training, hardware capacity evaluation and performance evaluation.