Associate Manager , Banking Operations

Associate Manager , Banking Operations - Standard Chartered Bank Ltd

Date Posted: Mar 30, 2020

Job Detail

Location:

Bengaluru, Karnataka, India
Company:

Standard Chartered Bank Ltd
Type:

Full Time/Permanent
Shift:

First Shift (Day)
Career Level:
Positions:

5
Experience:

6 Year
Gender:

No Preference
Degree:
Apply Before:

Aug 28, 2020

Email to Friend Add to Favourite Report Abuse

Job Description

Responsible for managing assigned Private Banking Operations at GBS IN Hub especially in handling Credit Operations, Mortgages, Loans Term Deposits & Reference Data .

Ensure all TATs are met, as per agreed SLA with respective countries.

Ensure 100% accuracy in all assigned Wealth Management Processes.

Explore the possibility of automation of various processes resulting in TAT reduction and improved accuracy

To have cordial engagement with all internal & external stakeholders.

Ensure customer portfolio is correctly updated in assigned Wealth Management systems through proper data uploads/inputs.

Ensure that the team achieves acceptable Voice of Business Partner / My Voice score.

Ensure timely query handling and all queries are comprehensively analysed to fix issues.

Risk

To ensure all required controls and procedures are adhered in all processes.

Ensure satisfactory audit rating in both internal and external reviews.

Ensure all outstanding entries are reviewed and acted appropriately within agreed timelines.

Perform review of process notes / department operating instructions on roll-out of process change or on a pre-agreed periodicity, as appropriate.

Understand various Risk Management tools in the unit/ function and ensure adherence to the same.

Ensure BCP capability is developed for all critical processes in the unit

People

Ensure that the team members are properly engaged through regular interactions.

Ensure that the Performance Objectives are properly defined to all one-downs.

Ensure constructive performance review & feedback mechanism is followed.

Develop proper training tools within the unit to ensure staffs are trained across various processes.

Others

Deliver cost save initiatives.

Support migration of Wealth Management related processes to GBS IN.
Coordinate and integrate various activities across Wealth Management functions.

RoleOperations Manager

Industry TypeEducation, Teaching, Training

Functional AreaFinancial Services, Banking, Investments, Insurance

Employment TypeFull Time, Permanent

Role CategoryOperations/Processes/Finance/Legal

Education

UG :Any Graduate in Any Specialization

PG :MBA/PGDM in Any Specialization

Benefits

Skills Required

Job is expired

Company Overview

Standard Chartered Bank Ltd

New Delhi, Delhi, India

0 Current Jobs Openings

Standard Chartered Bank is India’s largest international bank with 100 branches in 43 cities, and we have been operating here since 1858. Key clients segments include Corporate & Institutional Banking, Commercial & Private Banking as well as... Read More

Job Detail