Job Detail

Job Description

Business strategy

• Know the customer: Deeply understand customer behaviour, develop new customer insights
• Own the business: Co-own the P&L, develop the business model, understand where opportunities are and create a viable business to service them
• Know the market: Stay on top of trends in an ever-changing landscape, find opportunities and prioritize based on size, internal capabilities, etc.
• Know the competition: Understand online and offline players. Ensure Flipkart
• selection stays well ahead of competition
• Influence the leadership: Convert strategies into action by liaising with cross-functional leadership and drive the changes required

Vendor & Seller Management

• Develop deep and long standing relationship with the vendors & sellers - to drive relationships from the strategic to the tactical.
• Work with sellers and vendors to drive best value & experience for the customers.
• Ensure complete selection of the vendor and seller is live on the Flipkart platform.
• Ensure Zonal presense of vendors and sellers to facilitate higher speed of delivery to the customer.
• Own the terms of business with the vendor - products, returns, ordering, etc.
• Ensure high-share of mind from the vendor. Build deep ties.
• Make vendors partners in driving disruptive changes for the category.
• Drive key metrics which are in-line with org priorities and customer experiences.
• Work with sellers & vendor for strategic product developments which is forward looking and inline with customer need.

Market Understanding

• Develop a thorough knowledge of the market - short term and long term trends
• Have an in depth knowledge of competition & vendor.
• Develop and implement industry best practices. Move the industry with you!

Skills Required