Handling the Inbound Calls. builds Fruitful and Cherishing Relationship with the Client. follows Up On Customer Inquiries and Research to Assure Satisfactory Completion. responsible to Maintain the Timelines for Each Call. maintains and Updates Customer Profiles. coordinate with the Vendor & Update Client Accordingly. follows Up with the Clients for Any Special Requirements. maintenance of Customer Complaints. customer Feedback & Surveys. highlight Customer Issues to the Concern Authorities.
"Candidate should be fluent in Hindi and English (Versant Level 5)
Should have min. 1 year experience in any domain
Hardware and Technical knowledge is mandatory
6 Days working
Shift Timing – Males - 9 Hrs rotational shifts between 9am -10pm
Females – 9 Hrs rotational shifts between 9am -8pm
Rotational Off"
